Privacy Policy
Introduction
At HoroscopeCloud, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website, horoscopecloud.com, and the services we offer, specifically personalized horoscope readings delivered via email. This policy is designed to inform you about your rights and our practices regarding your personal data. We encourage you to read this policy carefully to understand how we handle your information. By using our services, you consent to the practices described in this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us through the channels provided in the "Contact Us" section.
Information We Collect
We collect specific personal information from you when you register and use our services to personalize your horoscope readings. The information we collect includes:
Email Address: We collect your email address to create your account, deliver your personalized horoscope readings, and send service-related notifications.
Name: We collect your name to personalize your horoscope emails and ensure a more tailored experience.
Birthdate: We collect your birthdate to accurately calculate your astrological chart and provide precise and relevant horoscope information.
Birth City: We collect your birth city to factor in geographical coordinates needed for precise astrological calculations, further enhancing the accuracy of your readings.
This data is essential to provide you with our core service of personalized astrological forecasts and ensure a satisfactory user experience. We are committed to collecting only the information necessary for these purposes and always handle it with the utmost care and respect for your privacy. We never collect sensitive information such as credit card numbers or other payment details, as these are handled by our dedicated payment providers.
How We Use Your Information
The primary use of your personal information is to deliver personalized horoscope readings to you through email. Here's a breakdown of how we utilize the data we collect:
Personalized Horoscope Readings: We use your birthdate and birth city to calculate your astrological chart, which forms the basis of your personalized horoscope readings. This data enables us to provide unique and insightful astrological information tailored to you.
Email Delivery: Your email address is essential for sending your personalized horoscope readings and any service-related communications or updates.
Account Management: Your information is also used to manage your account, handle any service inquiries you may have, and enhance the functionality and user-friendliness of our service.
Service Improvements: Aggregated and anonymized data may be used to understand user trends, improve our service quality, and develop new features that are beneficial to our users. This use is conducted without personally identifiable data and is purely for analytics.
We do not use your personal information for any other purposes other than described within this privacy policy. We also do not share, sell, or trade this information with third-party entities. We are committed to maintaining the privacy and security of your data and using it solely for your benefit within the context of our services.
Data Storage and Security
We understand the critical importance of securing your personal information. We implement robust security measures to protect your data from unauthorized access, use, or disclosure. Here are the steps we take:
Database Security: Your personal information is securely stored in our databases, which are protected with strong access controls, firewalls, and regular security updates.
Data Encryption: We use encryption technology to protect your data during transmission and when stored. This ensures that your data is unreadable to unauthorized parties.
Regular Audits: Our security practices are regularly audited and reviewed to ensure the highest level of protection and compliance with industry standards.
Access Control: Access to your personal data is strictly limited to authorized personnel only, who are trained to handle your data with the utmost confidentiality.
While we are committed to protecting your data, no method of electronic transmission or storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. We promptly address any security incidents and notify users in the event of a data breach according to applicable laws and regulations.
Data Retention
We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law or regulations. The retention period depends on the nature of the data and the purpose of its collection. For users with active subscriptions, we typically retain data to continue providing our personalized services. If you choose to terminate your account, we will proceed to delete your personal information within a reasonable period.
We follow a data minimization principle and securely delete or anonymize personal data when it is no longer needed. We also maintain audit logs of data access and changes for security and compliance reasons.
Your Rights
As a user, you have specific rights concerning your personal data. These rights include:
Access: You have the right to request access to the personal information we hold about you. You can review and check the accuracy of the data we store.
Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request the deletion of your personal data when it is no longer needed or if we are no longer legally allowed to keep it.
Restriction of Processing: You have the right to restrict the processing of your personal data in certain situations, such as when its accuracy is contested or when the processing is unlawful.
Objection: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
Data Portability: In certain situations, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and the right to transmit this data to another data controller.
To exercise any of these rights, please contact us through the contact channels provided in the "Contact Us" section of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Third-Party Links
Our website may contain links to other websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We recommend you to review the privacy policies of these third-party websites before providing them with any personal information. We are not liable for any consequences arising from your use of third-party services.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information immediately. If you believe that a child under 16 has provided us with personal data without parental consent, please contact us, and we will take the appropriate action.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on our website and, where appropriate, notify you via email. Changes will take effect as soon as they are posted unless specified otherwise. We encourage you to review this policy regularly to stay informed about our privacy practices. Your continued use of our services after any changes to the policy will signify your acceptance of these changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us through the following channels:
Contact Form: You can find our contact form on our website at horoscopecloud.com/feedback
We are committed to addressing your inquiries promptly and will work with you to resolve any concerns you may have.